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Supporting your business

We know you need to rely on us to keep your business running, so we guarantee you responsive, efficient and friendly support.

Contact support

Contact us online Contact us online
Call us on +44 (0) 333 313 7161 +44 (0) 333 313 7161
Email us at support@paypoint.net support@paypoint.net

Gateway & Gateway + IMA support

Need support for your Gateway or Gateway + IMA account? Use the links below or alternatively get in touch with our sales team on 0333 313 7160 to discuss upgrading to Advanced Payments - our next generation product suite.

Integration Guides Integration Guides
Account Maintenance Account Maintenance Guide

Advanced Payments

Use the links below to explore an integration with our new full featured APIs and sign up for a free sand box account

Developer Docs Developer Docs
Sand box Account Register for a free sand box account


Are you a card holder with a query or new to payments and want to learn more? Use the guides below.

Card Holder Cardholder Enquiry